1 reviews | Active since Nov 2016
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<p>I had a bad experience at this outlet,whereby the owner (Marine) manages this establishment like how apartheid government used to.She and her supposedly assistant (Sonya)run the franchise like it is informal, without franchise T&C's. I raised the point of firing a staff member without due process to be ******** and discriminatory.Maxine continued to argue without applying her ethical franchisee mind.It is very disturbing to learn that their staff is always afraid of Marine and company. </p>
Thank you very much for taking the time to report your experience with our Lakeside mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care:
Thank you very much for taking the time to report your experience with our Lakeside mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care: