wW
waynepaul W
1 reviews | Active since May 2016
30 Jun 2015, 10:43
R100 refund for R600 bad quality food
I reported on hello peter about a visit to Mugg and Bean The Glen a week ago. I was then contacted by a manager at The Mugg and Bean The Glen and was offered a R100 voucher towards our meal which was of bad quality to which we paid R600. I also received a call from Sean Schultz last week and he said he would call me that week which he failed to do. My advice to anyone wanting good qulaity food, please stay away from Mugg and Bean The Glen. Highly disappointed.
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Mugg And Bean's replyOfficial
30 Jun 2015, 15:12Hello waynepaul,
Thank you very much for taking the time to report your experience with our Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply30 Jun 2015, 15:12
Official
Hello waynepaul,
Thank you very much for taking the time to report your experience with our Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care