JS
Justin S
1 reviews | Active since Mar 2012
30 Mar 2019, 14:28
Poor service and food quality
Warning: We found a bug INSIDE our food when biting into our halloumi when the manager from Mugg and Bean Broadacres had the audacity to suggest that they can’t be sure whether it happened in their kitchen or at our table!
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Replies (1)
Mugg And Bean's replyOfficial
03 Apr 2019, 16:18Hi Justin
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to the store manager and the area manager for the branch in question to ensure this matter is addressed.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to the store manager and the area manager for the branch in question to ensure this matter is addressed.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team Customer Care Line: ***
Mugg And Bean's reply03 Apr 2019, 16:18
Official
Hi Justin
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to the store manager and the area manager for the branch in question to ensure this matter is addressed.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to the store manager and the area manager for the branch in question to ensure this matter is addressed.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team Customer Care Line: ***