1 reviews | Active since Mar 2009
Poor service
<p>Wait 15 min for cappuccino. Ice cold by arrival </p> <p>Waited 20 min for cake. Staff rather stand and chat. Asked for manager got a dirty look an ignored. Then had to wait to pay Saturday well as staff fight aboit card machine</p>
Thank you very much for taking the time to report your experience with one of our branches , kindly confirm which Mugg and Bean was it .As we have to escalated to the store and the area manager. So as a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Thank you very much for taking the time to report your experience with one of our branches , kindly confirm which Mugg and Bean was it .As we have to escalated to the store and the area manager. So as a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,