Poor service

We are regular M&B customers and decided to have brunch at M&B in Forest Hill Mall. Once seated, we ordered coffee - no milk. Our order arrived - with milk. Anyone can make a mistake, we understand. However, that was the last we saw of our waitron. By the time we had finished our coffee, no-one had returned to take our food order, or to even enquire about anything. Severeal customers arrived long after us, but were promptly helped. It dawned on us that there was definitely racial preferences at work, as all the other customers who had arrived after us, were black. Also, about 5 waitrons just stood around the concourse, doing nothing. When I had eventually had enough and stood up, the manager decided to approach us. I told him that we can not wait to be served any longer (after about 15 minutes) and wanted to pay for the coffee. To his defence, he did give us the coffee for free and apologised and promised to serve us himself. However, this situation should not have developed. I am deeply disappointed in M&B Forest Hill. You will not see me or my money again. I will also make sure my friends get to know about this.