ED
Esme D

1 reviews | Active since Dec 2009

03 Feb 2016, 11:36

POOR QUALITY UNTRAINED STAFF

Yesterday i bought a chicken pie at the above garage. It was not fit for consumption, tasteless, lacked salt, fatty. For a pie the size of a cupcake i paid R30. The lady serving me did not even know the difference between vanilla and chocolate cup cake. I was not even given serviette or salt to eat this tasteless piece over overpriced pie. Shame on you!!! Is this what we pay for?

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Replies (1)
Mugg And Bean
Mugg And Bean's reply08 Feb 2016, 10:23
Official
Hello esmevandyk,

Thank you very much for taking the time to report your experience with our Middelburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean Customer Care