1 reviews | Active since Jun 2012
Pathetic service EVER!
<p>i just came from mugg and bean at Tygervalley and what pathetic service we had! we came early and ordered their coconut and carrot soup for my friend and chicken and mayo for me after 20 minutes waiting the waiter Portia came to tell us that sorry they didnt have that soup. my friend then ordered a mushrooms and herbs torta. agter about 20 minutes Portia came baqck and informed us , hey we still have that soup you ordered and then bring after 10 minutes brisket soup which my friend didnt ordered as she is vegetarian!! Then said they will bring the torta and after 26 minutes they wanted to bring the torta while my food was already eaten!! i called the manager who apologised but my friend didnt have food and they said it would take quick! never in my life did i get this bad service EVER!!</p>
Thank you very much for taking the time to report your experience with our Tyger Valley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Tyger Valley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care