PATHETIC SERVICE AT MUGG&BEAN

We are regulars at the Kruger National Park and were very excited to have found out that most of the camps will have a Mugg&Bean branch as the main dining facility.<br> How deeply disappointing it was and still is to visit any of these restaurants.<br> The service is non existing and most of the items is usually out of stock.<br> The 2 branches is Lower Sabie and Olifants Camp.<br> The waiters don't know the menu items at all if asked for info and don't have experience.<br> Every time we go back in hopes of a better experience...but every time we leave furious and disappointed.<br> As I am typing this complaint, we are sitting at Mugg&Bean Olifants Camp. After 5 minutes of sitting down, the waitress came to us just looking at us...then she asked: \do you want a menu?"<br> Then she disappeared.After 10 minutes a trainee came to us to take the order. I ordered a Salted Caramel Choc Pretzel Mocha. My fiance ordered Rooibos tea with honey. After 10 minutes the trainee came back to tell me the Caramel Choc P Mocha is out of stock. I said I want nothing. After 5 minutes he brought the tea with no honey.<br> I just ordered a Frittata now. Ehh...it's out of stock.<br> WHY DO YOU NOT CARE ABOUT CUSTOMER SERVICE!?!"""