Pathetic Service

<p>My partner and I went into the Musgrave Centre Mugg & Bean at approximately 20h50 last night 27 July 2016. The restaurant was open. As we enquired about a table, the waitress named Thabile (Malovu) answered abruptly and told us that they were busy closing. </p> <p>We asked whether we could buy ****ins for take away. With the worst attitude she responded in saying “I can ***** you an opportunity to do this but we have to make it really fast.”</p> <p>Firstly, we are paying customers, no one is *****ing me the opportunity to do anything! We are bringing money into their business!</p> <p> </p> <p>When she handed over the ****ins, I took them, still confused and disgusted with the way in which I was being treated in this establishment.</p> <p>She then turned away and muttered “Whoo, he doesn’t even say thank you!”</p> <p>That is when I decided enough was enough and asked for the manager. What really did I have to be thankful for? Pathetic service?</p> <p>I reported the matter to a manager on duty Wonga Bonga.</p> <p> </p> <p>How have Mugg & Bean dealt with a situation like this to ensure that we as customers are treated with RESPECT. </p> <p>How does Mugg & Bean expect paying patrons to freely enter their restaurant when they allow disrespectful, rude waitresses to treat their income as such! Shocking!</p>