nG
nico G

1 reviews | Active since May 2013

07 Sept 2015, 10:07

Ordered 2 different dishes and they dont have it.

So me and my Girl are sitting in mug and bean at the Moment. <br> I first order the BBQ pulled Port Torta. <br> <br> They dont have the Torta bread they wane di it for me on a Hamburger bun. <br> <br> So i order beef & butternut squash Pot pie. <br> Whiter comes back and tells me they dont have Butternut. <br> <br> If you dont have it why put it on the Menu

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply09 Sept 2015, 08:51
Official
Hello ninjabiker,

Thank you very much for taking the time to report your experience with our Eastrand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards
Mugg and Bean Customer Care