mL
martha L
1 reviews | Active since Aug 2015
09 Aug 2015, 09:07
Old food, no stock
Asked for carrot ****in, told they do not bake it as it does not have a shelf life. So in effect we' re sold old food. I thought freshly baked as advertised means it is baked freshly every day. Why should we pay exorbitant prices for old food.<br> Please provide me with list of franchises that actually do sell fresh ****ins, I'll rather support them.
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Mugg And Bean's replyOfficial
11 Aug 2015, 09:20Hello marloubs,
Thank you very much for taking the time to report your experience with our Forest Hill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Forest Hill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply11 Aug 2015, 09:20
Official
Hello marloubs,
Thank you very much for taking the time to report your experience with our Forest Hill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Forest Hill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care