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rosalind D
1 reviews | Active since Mar 2009
09 Mar 2015, 11:01
Not up to standard
On visiting the Kruger National Park I was pleased to see Mugg and Bean restaurants. However on every visit I left disappointed. At Olifants I battled to get single origin coffee and there were no ****ins at 10am. I was told there was no one to make them. Service was slow and lethargic. At Letaba the service was better but the food gave me food poisoning. At Lower Sabie the food was better but the service terrible. None of the locations has WiFi. <br> The whole experience was poor compared to the experience in Johannesburg..... I
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Mugg And Bean's replyOfficial
09 Mar 2015, 14:40Hello unhap2,
Thank you very much for taking the time to report your experience with our Letaba Rest Camp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Letaba Rest Camp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Mugg And Bean's reply09 Mar 2015, 14:40
Official
Hello unhap2,
Thank you very much for taking the time to report your experience with our Letaba Rest Camp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Letaba Rest Camp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care