RL
RAY L

1 reviews | Active since Jul 2011

03 Feb 2016, 09:24

NOBODY CARES

Recently had a bad experience with food and wine at the SUN CITY restaurant sent 2 mails to Mugg and Bean head office in JAMES STREET MIDRAND last week but nobody has bothered to respond. Suggest you be like me and take your business elsewhere to somebody who cares about their customers !!

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Replies (1)
Mugg And Bean
Mugg And Bean's reply08 Feb 2016, 10:18
Official
Hello RayLaing,

Thank you very much for taking the time to report your experience with our HEAD OFFICE MIDRAND / SU... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean Customer Care