1 reviews | Active since Mar 2009
NO service never mind Lack of Service
<p>I came to have breakfast and catch up on emails. Waitresses staff saw me sit down and have been floating around for 35 minutes with no one coming to take my order. I called the branch number to try and make a telephonic order for TABLE 15 right outside the door be even that is too difficult for the MUGG & BEAN staff in durbanville to understand .. TOTAL FAILURE of Service very disgusted</p>
Thank you very much for taking the time to report your experience with our Durbanville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care:
Thank you very much for taking the time to report your experience with our Durbanville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care: