No service for an hour and half.

I'm so disappointed in mugg and bean vryheid the new mall had just opened. My boyfriend had to wait an hour and a half for a meal only to be told the kitchen is closed and he can only order coffee. It's was so frustrating and an inconvenience for him cause he had other things to do as a result we had to make an order elsewhere. Tell how is it possible for one to come into a restaurant and wait for an hour and half to be served. This is bull****; they need to hire professional staff members. This matter will not end here at hello peter we expect a formal apology from management.