No service at all!
<p>We wanted coffee at the Mugg and Bean at Cape TownInternational Airport. We walk up to the restaurant, and get ignored by all of the staff. We eventually seat ourselves and wait for menues. Three different waitrons saw us sitting there and ignored us. We eventually had to go get our own menus, and again we where ignored. We then wanted to place our order, and still no one served us. I eventually went to find someone to place the order. The lady i spoke to was rude and disinterested and said she will look for the waiter for that table. Again we waited and no one came. We eventually left. This is now the second time that this type of service, or lack thereof, has happed. This is completely unacceptable. </p>
Thank you very much for taking the time to report your experience with our Cape Town International Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care
Thank you very much for taking the time to report your experience with our Cape Town International Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care
