AS
Adriaan S

1 reviews | Active since May 2013

22 Aug 2016, 18:41

No service

<p>Went for supper and after waiting 10 minutes at the entrance without any assistance we went in and I asked the waitress to get us someone to serve us. She told me they are full inside and I told her that we will sit outside just needed someone to take our order. After waiting a long time and other people going inside being helped before us. After approx 30 minutes we decided to leave as nobody to help us. On our way out a guy asked if we were helped and I told him no Im leaving as they wasted enough of my time.</p>

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Replies (1)
Mugg And Bean
Mugg And Bean's reply23 Aug 2016, 07:38
Official

Thank you very much for taking the time to report your experience with our Satara branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean Customer Care