AS
Adelle S

1 reviews | Active since Jan 2015

10 Feb 2015, 18:36

No Aircon and bad service

Second time at Mug and bean in Boardwalk in Richards bay and there is no aircon. Its a healthy and safety risk. <br> After waiting 20min for 3 drinks, the waitresses only came to say the 4th drink of tomato ****tail was not available

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply11 Feb 2015, 09:52
Official
Hello Adellestone,

Thank you very much for taking the time to report your experience with our Richards bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean Customer Care