jS
jacques S
1 reviews | Active since May 2011
28 Feb 2015, 12:17
New owners - same pathetic service
THIS IS THE SECOND TIME THIS WEEK THAT I HAVE HAD TO DEAL WITH POOR SERVICE AT THIS ESTABLISHMENT. MY WIFE AND I DECIDED TO GO THERE THIS MORNING TO ENJOY SOME BREAKFAST AND WHAT DO WE GET - COMPLETE IGNORANCE FROM THE MANAGER AND WAITERS (THEY WERE SITTING THREE TABLES FROM US, HAVING A \MEETING"AT 8:00 IN THE MORNING)<br> THE MANAGER (MANDLA) LOOKED US IN THE EYES AND NEVER SENT A WAITER TO SERVE US. INSTEAD"
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Mugg And Bean's replyOfficial
05 Mar 2015, 09:05Hello jsteffen,
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Head Office
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Head Office
Mugg And Bean's reply05 Mar 2015, 09:05
Official
Hello jsteffen,
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Head Office
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Head Office