CD
Carina D
1 reviews | Active since Jun 2015
02 Jun 2015, 11:24
NEVER be fooled by their photos on the menu...
Worst food ever!!! an absolute disgrace, Mugg N Bean has such a high name and i have never been disappointed with them.<br> <br> I am not one to complain as i would rather not embarrass a waiter/waitress as it is not their fault how the food comes out. I ordered a salad. it was literally the biggest lettuce leaves in the smallest bowl with not joking 3 small strips of chicken that i had to search for. stacked with noodles. i could not get to my food so i asked the waiter to bring me the food in a larger wider bowl. Her response \i'll bring you a plate then you can do it yourself"<br> <br> For R50 that salad was a total waste of my money!! it was small and i walked away hungry and unhappy"""
Helpful (0)
Replies (1)0
Replies (1)Mugg And Bean's replyOfficial
08 Jun 2015, 13:11Hello Jadina12,
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Mugg And Bean's reply08 Jun 2015, 13:11
Official
Hello Jadina12,
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
