RC
Richard C
1 reviews | Active since Mar 2009
04 Feb 2016, 18:35
Neglected to renew liquor licence
Thought we'd stop off at M&B for a glass of chilled vino before going home:<br> <br> \We don't have any alcoholic drinks\"<br> \"Why not?\"<br> \"We can't serve them.\"<br> \"Why can't you serve them?\"<br> \"We don't have a licence.\"<br> \"Why don't you have a licence? You always used to have one.\"<br> \"The manager is away on three months leave - and he didn't renew the licence before he went!\"<br> <br> Good grief...<br> <br> <br> "
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Mugg And Bean's replyOfficial
08 Feb 2016, 10:30Hello alnitak,
Thank you very much for taking the time to report your experience with our Fourways branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Fourways branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Mugg And Bean's reply08 Feb 2016, 10:30
Official
Hello alnitak,
Thank you very much for taking the time to report your experience with our Fourways branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Fourways branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care