AO
Annelize O

1 reviews | Active since Jun 2019

12 Jun 2019, 15:35

Mugs and Bean Drive Thru Sunningdale

Although I don't like Mugg and Bean's coffee, I thought I'll give them another chance and tried out their new Drive Thru in Sunningdale. Also I was pushed for time and thought a drive thru is a great idea for people on the move. It saves time, parking, etc. All I ordered was an Americano coffee with milk. After waiting almost 10minutes in the car queue with only 2 cars in front of me I received a watered down coffee with hardly any milk in it. I don't take a lot of milk in general, but there was so little milk in the coffee that I was not sure wether they actually put milk in at all. It was so disgusting I had to throw the coffee out. Really disappointing.....

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Replies (1)
Mugg And Bean
Mugg And Bean's reply13 Jun 2019, 14:44
Official
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The M&B Team 
Care Line: ***