Mugg n Bean East Rand bad service
<p>Went to much n bean on the 22/10/2016, upon arrival we ask the waiters if the have a zapper option to pay n the lady confirmed they have.</p> <p> </p> <p>We went in and ate,when we had to pay we told they don't have zapper anymore.</p> <p>Now we didn't have our card with us or any other method to pay as we using the application.</p> <p>We where held hostage as if it's our problem and our goods where confiscated and we only going to get them when we find ways to pay.</p> <p> </p> <p>We sat there for 2 extra hours trying to resolve the issue on top of that they call the securities on us.</p> <p>The service was distasteful and they honestly don't care about customer service.</p> <p>As it is my stuff is with mugg n bean</p>
Thank you very much for taking the time to report your experience with our East gate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care
Thank you very much for taking the time to report your experience with our East gate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care