Mugg & Bean Vaal mall

Mugg & Bean Vaal mall: I visit M&B Vaal mall regularly. A while ago I ordered the Monte Cristo salad, the beef strips was so tough I couldn't cut it, really disappointing. Another disappointment was the Mediterranean veg bowl, the veg was overcooked and soggy. On a positive note, a week ago the open sandwich (veg) I ordered, was supposed to have a oven roasted topping, I received raw veg as a topping. It was send back and the lady who handled my order (I assume she is the manager) ensured that it was rectified and the end product was most enjoyable.