1 reviews | Active since Jul 2011
MUGG AND BEAN SUNCOAST US UNHYGIENIC
I took my family to Mugg and Bean at Suncoast on Friday night 29/05/2015 and was appalled by the uncleanliness of the branch.<br> Firstly, we were six of us, hence, 2 small tables had to be placed together for us to be seated. Both these tables where sticky, which prevented us from placing our elbows or hands on the table. The menu stand which is placed on the table that is used to advertise specials and place sauce bottles looked like it was never washed or wiped. It had black grime and old sauce stains on it which was disgusting and a total appetite suppressant. The floor was slippery, it would appear from the discoloration and the feel of it that it had not been washed for some time. We realized that the floors were slippery due to oil or grime on it.<br> <br> This is acceptable and trust that this matter be dealt with urgently.<br>
Thank you very much for taking the time to report your experience with our suncoast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our suncoast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care