Mugg and Bean service

Good day, I unfortunately need to emphasize my disappointment in the service I have received at various M&B shops. I am specifically referring to my 2 previous incidents. A few months ago I was on my way to Balfour and I stopped at the Total garage on the N3 to grab myself a toasted sandwich. I ordered a toasted chicken mayo and bacon and only opened it once I was on the road. I was disappointed to taste that the chicken mayo was still ice cold in the sandwich and it was so oily I couldn't stomach it. A week ago I stopped at the Total garage on the N14, on my way to Pretoria, and ordered a toasted bacon, cheese and tomato at M&B. Again, I only opened the sandwich when I was on the road again and this time no bacon at all, little cheese and a thick slice of tomato. I feel that M&B definitely need to pull up their socks as this is not acceptable.