Mugg and bean - Rosebank mall horror.

I swear I would give it a 0 if I could. I went to the mugg and bean in Rosebank mall And the service was terrible. I ordered some crumbed chicken thing and it was sooo burnt, i dont even know how they let it out the kitchen. Then I sent it back and 20mins later they come tell me I need to order something else because the ingredients for that are out of stock ?. Anyways everyone’s food took forever to come, they forgot sauces that come with the meals and they don’t even explain what’s the delay, on top of that the other waitresses gossiped about us as we were leaving the restaurant as if we couldn’t hear them. I’m sooo disappointed because I love mugg and bean but the rosebank mall branch put me completely off, and it’s in such a posh area, how can they give such ****ty service. After all those inconveniences they didn’t even offer us anything to say sorry for this service. It was just awful, and I’m not one to complain or even send food back.