MUGG AND BEAN -NOT INETERSTED IN CUSTOMER COMPLAINTS

Sent a detailed complaint about my unpleasant experience at their store in Balito Junction Shopping Centre on 15 November 2020.They followed up with an automatic computerised response with a reference number which I imagine is supposed make you feel that complaint i being taken seriously .I have emailed several times requesting for feedback on my complaint but the silence is deafening ! Its amazing that especially during this difficult time for business in South Africa that complaint would be taken dealt with in professional manner. How is one supposed to support a Company that CLEALY DOES NOT GIVE A DAMN ABOUT CUSTOMERS.I've learned my lesson Mugg & Bean ..we can live without each other in future .