Mugg and BEAN left us LEAN!

<p>On Sunday afternoon my girlfriend and I decided to go to Mugg and Bean for a nice hearty meal and even better dessert. We got there all excited because we haven't had the time to go there for a while and to our dismay we've had the worst experience ever. While waiting to be seated the manager (wearing a black top) looked at us without acknowledging us and as he was about to greet us, a seated customer called for his attention and he immediately turned around and went to the customer leaving us in the lurch. He then speaks to her and walks away (while we're still waiting) and then turns around again to speak to her again. At the this point we were already a bit agitated. Eventually he comes over to us and tells a waitress to seat us in a very bad tone. The waitress eventually found a clean table for us (which needed to be wiped but no dishes on it) and seated us there. After 10 minutes no one came to take our order yet 2 other groups of people that were seated after us were already having their drinks and placing food orders. After 15 minutes of being completely ignored we decided to leave only to find the manager standing around laughing with a staff member. Once we approached him and explained how unhappy we were his response was, "Sorry sir, do you want me to serve you?" Obviously our answer was NOOO because he didn't even want to seat us in the first place! </p> <p>Please take the appropriate action against this manager for the poor service we've received and for the customers that Mugg and Bean lost, we will be letting friends and family know about the terrible service. </p> <p>PS. He still needs a lot of training before he can manage a store by himself and uphold your brand!</p> <p>Thanks for ruining our date Mr Manager! </p> <p>Extremely disappointed ex customer,</p> <p>Vandon </p>