Mugg and bean

Had a terrible experiance at Mugg and bean Mall pf the south...it was My Mothers birthday and decided to eat there have fam outing me and my famile we spent more tha r1k there and the food was cold and very bad meat was like it stayed on the freezer for too long it was very bad...i complained about it and thy promised to contact me its been more than 2 weeks waiting for their call...WoW wht a waist especially on such an important day...i hate mugg and bean.