TL
Tanhya L
1 reviews | Active since Dec 2014
27 Apr 2019, 17:47
Mugg and Bean Bayside close down please
Mugg and Bean bayside is a disgrace to all Mugg and beans. I am so utterly disgusted. I sent my eggs back twice cause the white was still raw even after waiting 40 minutes. I waited 20 minutes for coffee and received a cold coffee when complaining to the assistant manager nothing was done. Not even the manager wanted to come speak to us. Never again will I be spending money there. Social media is great cause already 50 people have commented and agreed they are not going back there.
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Mugg And Bean's replyOfficial
27 May 2019, 16:32Hi Tanhya
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team Customer Care Line: ***
Mugg And Bean's reply27 May 2019, 16:32
Official
Hi Tanhya
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team Customer Care Line: ***