1 reviews | Active since Nov 2017
Mugg and Bean access park_kc
This is my first and last time going to the express at access park kc. They served the people who burst in front of me first when i was ready to place my order. My blueberry ****in wasn't baked properly and it's funny how they told me that they an express and that you must collect your own stuff yet they could serve and bring things to the white men sitting outside. The one kept asking to see my slip and the more I told him what I ordered the more he repeated himself. They rather let a struggling mom with a two year old struggle than assist and help. I will not support that disgusting place again.
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***