1 reviews | Active since Jul 2018
Mug & Bean Centurion
This is the second M&B that I will avoid in future, Jean Crossing is no better. Centurion; The waiters ignored us, even though the restaurant wasn't busy. Had to ask to be serviced for coffee, and decided to go somewhere else for breakfast as the waiters spent their time chatting at the entrance and ignored the customers. Had to ask for the bill twice, waited 5 minutes (what feels like 30) for the bill, and obviously left no tip. Thanks for good times Mug & Bean, I will find somewhere else to have breakfast or anything else.
Hi James
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the restaurant manager and the area manager for the restaurant in question. A representative from the restaurant and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,
Hi James
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the restaurant manager and the area manager for the restaurant in question. A representative from the restaurant and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,