1 reviews | Active since Nov 2016

03 Nov 2016, 11:44

Mug $ bean Bt ngebse

<p>This moring we went for breakfast at the only M and B in Mthatha. We were seated by a gentleman , 5 minutes later we placed our coffee order. 15 minutes Later we managed to get the attention of the waiters that where all standing chatting in a group clearly ignoring clients . We placed our order 1 bakers late and one croisant with cheese and jam. Another 15 minutes later we where informed that they only have one croisant. Needles to say we were not happy and said that we wiil then have to leave they still had the cheeck to give me a bill for the coffee. Never will M and bean mthatha see me again. Elsie labuschagne. ********** 620</p>

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Replies (1)
Mugg And Bean
Mugg And Bean's reply03 Nov 2016, 16:51
Official

Thank you very much for taking the time to report your experience with our Mthatha branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean

Customer Care