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Zwivhuya N
1 reviews | Active since May 2018
11 Apr 2019, 21:17
Mug and bean mall of the south is selling stale cakes
Why is mug and bean mall of the South selling stale cakes for R49,00 What a waste of my money I guess that’s what happens when you buy to go because one doesn’t get a chance to complain
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Replies (2)
Mugg And Bean's replyOfficial
15 Apr 2019, 13:06Hi Zwivhuya
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Mugg And Bean's reply15 Apr 2019, 13:06
Official
Hi Zwivhuya
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
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Zwivhuya N's updateReviewer Update
16 Apr 2019, 06:54I would appreciate a feedback because I am very disappointed with the brand and not forgetting that I worsted my money .
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Zwivhuya N's update16 Apr 2019, 06:54
Reviewer Update
I would appreciate a feedback because I am very disappointed with the brand and not forgetting that I worsted my money .