1 reviews | Active since Dec 2016
Money deducted
<p>I am working for Mug@Bean N1 City. For the past 2 yeas breakage fee has been deduted every dayR20 from all the waitors. I complained about it after doing a research and a bit of action the Manager Willem Hanekom stopped deducting the R20. He said that we gave him verbal agreemeny to deduct. If so why did he stop doing it. I caculated and the amount is almost R10 000. We want our money back.</p>
Thank you very much for taking the time to report your experience with our (N1 City) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Mugg & Bean Team
Thank you very much for taking the time to report your experience with our (N1 City) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Mugg & Bean Team