MILK THAT WAS GONE OFF
Good Day<br> <br> I stopped at Montrose on my way back to JHB on 13th April between 8pm & 8:30pm. i ordered a regular coffee. I requested that the assistant adds very little coffee to the cup as I don't like strong coffee. I added hot milk from the flask & added 1 sachet brown sugar. I mixed the coffee. Covered the cup with the lid and left as I was rushing off. While driving, I drank the coffee. I realised that the milk was off. I asked my nephew to also taste the coffee and he agreed that the milk wasn't good.<br> People are in a hurry when they stop at the half way stops and the milk etc must be checked often as people can't turn back and really feel to have a warm cup of coffee only to be disappointed. It is the second time that I ended up with milk that was gone off or going off!!!<br>
Thank you very much for taking the time to report your experience with our Montrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Montrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care