RG
Raymond G
1 reviews | Active since May 2010
08 Apr 2015, 16:30
manager dont care
Ordered a toasted egg, cheese and bacon.<br> <br> <br> Complained to my waiter, Bheki, that the oil was old and cheesew was ckeap. <br> He rep**** he would go and talk to the manager.<br> I had no response, nor from Bheki or the manager. Then Bheki still looked upset because i didnt tip him.<br> The mamager, is obviously admitting to guilt, by not resppndingtto my complaint.<br>
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Mugg And Bean's replyOfficial
09 Apr 2015, 10:10Hello R@y,
Thank you very much for taking the time to report your experience with our The Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our The Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Best regards,
Mugg And Bean's reply09 Apr 2015, 10:10
Official
Hello R@y,
Thank you very much for taking the time to report your experience with our The Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our The Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Best regards,