EC
Eugene C
1 reviews | Active since Mar 2010
19 Jun 2015, 10:10
M&B sells old stake food as fresh
On 19 June at 9am I went to M&B Rosebank. I order a croissant from the breakfast menu. I was served a rock hard croissant that had been warmed in the microwave. I asked the guy if it was yesterday and he **** and said no its fresh. I then asked him to bounce it on the floor see what happens. He said he would he get me another. He goes to the kitchen warms the same hard croissant now to boiling point and brings it back. I asked him if he or his manager would eat it? He said no. The manager then comes and says the croissants are in the oven still. So for breakfast M&B serves old stale food and yet they advertise it in their breakfast menu.<br> <br> Disgusting food and service.
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Replies (1)Mugg And Bean's replyOfficial
23 Jun 2015, 11:17Hello bytegp,
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply23 Jun 2015, 11:17
Official
Hello bytegp,
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
