1 reviews | Active since Jul 2016
Lousy service
<p>On Tuesday, 02Aug2016, I went to mug and bean to buy myself a piece of cake (blueberry lemonade sponge cheesecake). I bought this as a takeaway. After buying I did not open the box to check if it's the right order. While I was looking forward to having my caked after dinner, open the box....they gave me a wrong cake. I have never been so disappointed like that. I couldn't bring myself to eating the choc cake they gave me. </p>
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Best regards,