CB
Chana B

1 reviews | Active since Dec 2013

13 May 2015, 17:39

Loadshedding is not an excuse not to work

I've now been to the Mugg & Bean at The Paddocks twice after 5pm where I am rushed because of the fear of loadshedding! It's absolute nonsense, on neither occasion was our area scheduled for an outage, which I told the waitress. They then starts closing the doors at 5

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply15 May 2015, 11:12
Official
Hello Chana_B,

Thank you very much for taking the time to report your experience with our The Paddocks branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards
Mugg and Bean Customer Care