1 reviews | Active since Jul 2018
Letdown
While out for a movie with colleagues from work the past Sunday.We choose to lunch at M&B Musgrave. I must say they are not keeping up to other M&B standards. The service was tolerable although the lady kept forgetting she was serving us. . On the other hand my food was a huge disappointment, from the strawberry daiquiri which tasted like cheap watery juice(Basically had no taste.) ,To the chicken livers and croissant.The croissant was dry and burned , the livers had a very salty and unpleasant taste. To the side wings that were good but had a strand of hair on them. The manager replaced them and also mentioned that there were no female workers in the kitchen. I guess he meant to say we placed it there.
Hi Slindele
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the restaurant manager and the area manager for the restaurant in question. A representative from the restaurant and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,
Hi Slindele
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the restaurant manager and the area manager for the restaurant in question. A representative from the restaurant and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,
