Lack of consistency across branches!

I am rating three Mugg and Beans which i have had the pleasure of visiting in the last three days. 1. Cape Town - corner of St George's Mall (25 October 2025) and Riebeck 2. Oliver Tambo airport - International Departures (26 October 2025) 3. Manda Hill Mall - Lusaka (27 October 2025). At the Cape Town branch I ordered a full Italian Baguette. Scores 10/10 for the baguette and 6/10 for service. At the airport I ordered a full Italian Baguette. Scores 8/10 for the baguette - It didnt have as many peppers and olives like Cape town. 10/10 for service...big up to Farai!. In Lusaka i ordered a roast beef Baguette ( they didnt have full Italian so i settled). 4/10 for the Baguette and 9/10 for service. The Roast beef baguette in lusaka was dry, with a thin slice of beef, very little thin slice of cheese, and some onion fried in crumb - best part of the baguette. ORT and Lusaka (especially Lusaka) can learn how to make a juicy scrumptious baguette .....on the other hand Cape Town can learn about service from their counterparts. But Lusaka.....please improve.