1 reviews | Active since Aug 2011
In a Resturant with Annoying kids, gr8 Manager
I had my neighbour's kids aged 12 and 4 years, 2 boys. I had a business meeting at Mugg and Bean Midrand and didn't get a chance to take them home. Well, I went with them to the restaurant. They were very hungry so I ordered some food for them while I carried on. The kids were naughty, throwing things...shoes..straws etc and I felt a bit embarrassed but carried on with the meeting. The waiter took my order and I was surprised when it was delivered by the manager. He saw I am in a meeting and carried on as if the kids were paying customers, treated them with respect and gave them their meal. WOW!!! I was so surprised he didn't send them off. Big UPS Mugg and Bean... The manager at Midrand, You Rock. :) That will officially be my restaurant of choice from now on. :)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Midrand branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Midrand branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care