BH
Boris H

1 reviews | Active since Nov 2017

18 Nov 2017, 12:18

I have found another home away from my home

Going to ****arney mall for some lone time has always been just an idea, but yesterday it was an experience. I got welcomed and invited into the shop, my seat was pulled out for me I felt like a princess. He introduced himself as Themba though his name tag had already displayed it. He was so efficient, friendly and spot on. Amazing service that is usually not given to customers who come alone. I got my food in minutes hot and correct. I really appreciate the fact that you have upgraded your standards on excellent service. I am defiantly moving in if am allowed to. Thank you so much

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Replies (1)
Mugg And Bean
Mugg And Bean's reply20 Nov 2017, 12:47
Official

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our ****arney branch. We are so happy to hear that you are receiving Mugg and Bean service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager is informed of your compliment, to ensure their success is celebrated!


Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Mugg & Bean Team.