1 reviews | Active since Jun 2014
hygiene
3 times in a row now that we see the ladies behind the counter baking really have no sense of hygiene.we eat there at least 2 x a week and seriously not going to any more.they use a disgusting wet dish cloth and clean the inside of the cake board in the fridge whilenthe ake is on the plate and then just dunk it in a bucket of water and clean another counter.they never wear gloves when handeling cake or ****ins we even seen them lick of the s**** taking it out the cake batter.this last month we just decided thats it if that is whats happening in front of us whats not happenjng in the kitchen with our food.im just suggesting they need to look into hygiene, netting hats ate not enough.
Thank you very much for taking the time to report your experience with our Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Best regards,