1 reviews | Active since Dec 2009
Hot...what?
<p>So we just had or baby and after 3months decided its time to go out for a bit and have our first coffee out. We got to Mugg and bean at woodlands boulevard in Pretoria and was promptly seated. it then took 15mins and be attracting the waiters attention to get a drinkgs order going. Secondly when the drinks arrived my wifes hot choclate was scolding hot, and my hot decant milkshake/chocolate was not even mixed. The hot chocolate powder was all sitting at the bottom of the glas. Come now Mugg and bean....I can make this at home. I expect it to be proffessionally mix with an electrical blender atleast</p>
Thank you very much for taking the time to report your experience with our Woodlands branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Woodlands branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Best regards,