Horrified by service

I write this to you with total and utter disgust at the service myself and my wife received at the Mugg and Bean Kenilworth restaurant in Cape Town.

We ordered the nachos, monte Cristo salad and the crispy sesame chicken bowl.

When had checked the menu after eating, we noticed there were a number of ingredients missing. The crispy chicken bowl didnt have coriander. The picture in the menu was deceiving as it didnt look anything like what I was staring at. The monte Cristo salad had no avo or spring onion.

When raising this concern with the 'manager', he didnt even allow me the opportunity to tell him what missing, he just said we will discount your bill. When I got the bill, 10% was removed.

Then I thought to myself, did this manager just insult me, but not allowing me to speak or does he think a 10% discount makes up for the **** service we received. Or worse, does he think a 10% will shut me up?

I actually am inclined to report this incident to a regulatory body cause I am appalled.

I would appreciate a call back and a solution to how I am feeling with regards to my experience.