Horrible none fresh food at Mugg and Bean in O.R Tambo International airport

I had the worst experience at Mugg and Bean at the O.R Tambo International airport. I ordered the Low Carb Breakfast meal the presentation was bad everything was just scattered on the plate,the portions were quiet small,the avo was partially mashed and not properly sliced, the spinach was wilted and tasted really bad, the poached eggs were soggy and had so much water When I showed the waiter he took my order back and came back with the plate wiped and it was as if the eggs were pat dried with a paper towel. And the lady seated next to me ordered the very same meal but hers was the total opposite of what I got, her food looked more fresh, well presented and with bigger portions.Why must some customers get fresh food while others, like myself don't? On Sunday I ordered the very same meal at Mugg and Bean at Greenacres in Port Elizabeth and it looked and tasted way better than the one I had at O.R airport. The mugg and bean at O.R Tambo airport can do better. I didn't get my money's worth