1 reviews | Active since Dec 2016

22 Dec 2016, 20:43

Horrible food

<p>Mug and Bean in Paddocks was just awful</p> <p>i took my mom for an outing and we decided to eat there</p> <p>man who greeted us was half asleep and placed us at a dirty table </p> <p>they cleaned table but left a child's soppy cup on the table, it remained there the whole time</p> <p>we had to find a waiter to serve us</p> <p>the chips were soggy and cooked in old oil</p> <p>my omelette was undercooked and my moms cheese toast is tasted like metal</p> <p>awful </p> <p>notjinh like the wonderful adverts from mugg and bean </p> <p>will go to Tashas next time </p> <p> </p>

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Replies (1)
Mugg And Bean
Mugg And Bean's reply23 Dec 2016, 13:03
Official

Thank you very much for taking the time to report your experience with our Paddocks branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Mugg & Bean Team